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Participant
January 30, 2024
Question

Remove Tool

 

Subject: Issue with the 'Remove' Tool in Photoshop

 

Hello Adobe Support,

 

I'm encountering an issue with the 'Remove' tool in Photoshop that I'm unsure if it qualifies as a bug. Previously, the tool functioned without delay, but it has recently started requiring me to close the file before presenting me with the options to 'Commit,' 'Cancel,' or 'Don't Commit.' This has become quite disruptive to my workflow.

I want to emphasize that this problem arose without any changes or updates on my part.  To address the issue, I have tried resetting Photoshop's preferences, adjusting 'Image Processing' settings based on recommendations from the community, and even performing a complete reinstallation of the software. Unfortunately, these steps have not resolved the problem.

I am running the latest version of Photoshop on a high-performance desktop with ample multi-terabyte space, 64GB ram, on Windows 11  So I do not believe system resources are contributing to this problem.

Any guidance or assistance you can provide would be greatly appreciated. Thank you for your attention to this matter.

Thanks,
Mary

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