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Brkash Kumar Dash_Das0858
Participant
April 24, 2025
Question

Remove tool

  • April 24, 2025
  • 2 replies
  • 458 views

Remove tool not working what is the solution 😔

2 replies

BrettN
Community Manager
BrettNCommunity Manager
Community Manager
April 24, 2025

Make sure the "Remove Tool components" have been installed. Open the Creative Cloud Desktop app, go to the Apps tab, find Photoshop in the list of apps, click the three dots (...) menu in the lower left of the app card, and select Get add-ons. You should see Remove Tool components. If it offers, try installing from here. 

    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity Expert
    Community Expert
    April 24, 2025
    quote

    Make sure the "Remove Tool components" have been installed. Open the Creative Cloud Desktop app, go to the Apps tab, find Photoshop in the list of apps, click the three dots (...) menu in the lower left of the app card, and select Get add-ons. You should see Remove Tool components. If it offers, try installing from here. 


    By @BrettN

     

    Blimey!  That's new to me.  MIne were already added by default, but very much knowing about.

     

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    April 24, 2025

    @Brkash Kumar Dash_Das0858 have you tried the suggestions displayed in the error message, another thing to try is a preference reset

    https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
    Remember to back up your settings before doing the preference reset
    https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

    B
    Brkash Kumar Dash_Das0858Author
    Participant
    April 24, 2025

    Yes I did bt not working it sase re instal

    Claire H.
    Community Manager
    Claire H.Community Manager
    Community Manager
    April 24, 2025

    Hi @Brkash Kumar Dash_Das0858, welcome to the Photoshop Ecosystem forum! To help you better with this issue, we would like a few more details.

    • Issue - a short description of the problem. 
    • Steps to reproduce - a numbered list of the exact steps needed to replicate the issue.
    • Expected result - what should happen after executing the last step.
    • Actual result -  what actually occurred after the previous step 
    • Adobe Photoshop version
    • Operating System - specify Windows or macOS, along with the version

    Can you send your system info so we can try replicating it? You can find this by going to Help > System Info, copying and pasting it into a text file, and attaching it here. Thanks! ^CH

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