Remove Tool in Photoshop v27.3.1 not Working
I have installed Version 26.11.2 (Photoshop 2025) and Version 27.3.1 (Photoshop 2026) on my laptop running Windows 11 Home. I am migrating to use 2026 version so that I can uninstall the 2025 version.
But, when I need to use the Remove Tool in the 2026 version it popped up with errors.
When the area(s) to remove was identified I clicked the “tick” to proceeded. Below two issues were encountered:
(1) After a while it displayed in orange “The service is not responding. Please check your internet connection and try again.” I have confirmed that the internet connection is normal. or
(2) A dialog box displayed that there is program error that the job was not finished. It provided a link to this page
https://helpx.adobe.com/photoshop/desktop/troubleshoot/file-format-issues/resolve-program-error-while-saving-files.html?trackingid=C12Y2WS7&mv=in-product&mv2=ps
But, the page does not contain a solution for the issue.
I switched to the 2025 version and it could complete the removal job!
Is this really a program bug or my setup issue? Please help.
