remove tool not working, update 25.1,

Hello, greetings to all, I had the same problem, and in my case the solution was to uninstall Photoshop and reinstall it, I hope it helps you.

Tried a brand new install to now avail. 

after that another one pops up, a green one.  and then it goes back to the first message. 

@VicenteCaraiba 

Can you get a screenshot of the downloading message that starts when you use the remove tool?

I've tagged @CShubert and @Pete.Green to look at this.

Jane

New update, I open photoshop and tried the remove tool, and first I had the same message, downloading, but then it said that it was ready to use it, but whenever I click on it, it starts all over again. This just keeps getting weird and weird... 

Thanks Jane-e, you´ve been most helpfull, please forgive me if I´m too incisive at a times. 

@VicenteCaraiba 

That's sounds like a very good plan.

Jane

Hi Jane, I do understand the purpose of the beta. I do think there´s a bug, I´ll uninstall and make a clean reinstall of photoshop, however I do believe this is a bug, since the version beta 25.2 works fine, however 25.1 does not. And I think I uninstalled the beta version 25.1 because of this problem and moved my work to the regular version.... So once I make a clean reinstall I´ll let you if it fixed or not.Thank you. 

You're welcome and I'm glad it's working for you now in beta @VicenteCaraiba . Please note that the purpose of the public beta is to find and report bugs to the developers before features go into the released version.

Jane

Hi Jane, just saw your update, thank you, I had seen this thread and tried but to no avail, the only thing I did not try was reinstaling photoshop, instead I installed photoshop beta and all is working fine in the beta version.  But thank you anyway, I´ll keep trying. 

just an update, installed photoshop beta and the remove tool is working normally, so it´s a problem with photoshop 25.1 oficial release.