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russ_gera
russ_gera
Participant
May 27, 2026 8:17 PM UTC
Answered

Remove Tool not working v27.6

Hi I am Running PS version 27.6 on my mac and the remove tool is not working.

My operating system is MAC O.S. 13.7.8

Initially I got the message i need to update to OS 14 but my mac is unable to update to that.

Steps I have already taken: 

Uninstalling PS via creative cloud and re-installing

Changed in Preferences  > remove tool preferences to more stable

Is there any way to work around or fix this?

Thanks.

 

    LAMY2017Correct answer
    Legend
    May 28, 2026 12:31 AM UTC

    No amount of wishing can overcome the minimum hardware and firmware requirements --
    https://helpx.adobe.com/photoshop/desktop/repair-retouch/remove-objects-fill-space/remove-tool-minimum-and-recommended-hardware-requirements.html

    Check out Remove tool known issues and workarounds

     

    Os 14 is 13 years old.

    Larry
    View reply

    6 replies

    russ_gera
    russ_geraAuthor
    Participant
    May 31, 2026 5:04 PM UTC

    thanks everyone for your help

     

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    Myra Ferguson
    Community Expert
    Myra FergusonCommunity Expert
    Community Expert
    May 29, 2026 7:50 PM UTC

    Have you tried reverting to a previous version of Photoshop? In the Creative Cloud desktop app, click the 3 dots in the lower left of the Photoshop card and select Other versions. You can go back as far as 26.0. Photoshop version 26 supports macOS 13.

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    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    May 29, 2026 5:43 PM UTC

     

    ​@russ_gera wrote: My operating system is MAC O.S. 13.7.8

     

    The alert says “you need macOS 14 or higher to use the tool”, so 13.7.8 won’t work.

     

    Matt K. (Matt Kloskowski) has a tutorial about why and how the Content Aware tool is often better than the Remove tool (and Gen A.I.) Watch this for tips and try the tool that you have:

    https://mattk.com/why-content-aware-is-still-a-must-know-photoshop-tool/

     

    Let us know if this helps!

     

    Jane

     

     

     

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    LAMY2017Correct answer
    Legend
    May 28, 2026 12:31 AM UTC

    No amount of wishing can overcome the minimum hardware and firmware requirements --
    https://helpx.adobe.com/photoshop/desktop/repair-retouch/remove-objects-fill-space/remove-tool-minimum-and-recommended-hardware-requirements.html

    Check out Remove tool known issues and workarounds

     

    Os 14 is 13 years old.

    Translate
    Larry
    russ_gera
    russ_geraAuthor
    Participant
    May 29, 2026 4:14 PM UTC

    Thanks for your reply. This did not really help so im guessing that I have to have mac OS14 in order to use remove tool now. Unless anyone else has ideas. Also I believe OS14 came out in 2023.

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    LAMY2017
    Legend
    May 29, 2026 6:38 PM UTC

    You got me. Typo, bad typo.

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    Larry
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