remove tool photoshop desktop v. 27.6 mac does’t work anymore

Forum|Forum|3 days ago
May 19, 2026
1 reply
14 views

i wonder why remove tool worked without problems with macOS 13.7.8, but when, a few days ago, i updated the desktop app to 27.6 version, the same tool results unavailable because… macOS 14 is requested.
A joke inexplicable for me.
Is this a bug or a way to make me spend money that i don’t have to buy a new mac?

L

LAMY2017

Legend

In reality, your popup message using Apple Translate: “You must have macOS 14 or later to use the tool.” So, no, you are not being requested to be running Mac Os 14.

The tool runs under Sonoma (14), Sequoia (15) or Tahoe (26). Is there a chance you answered the prompt to keep Ventura (13) during installation? You may need to run the Adobe Creative Cloud Cleaner Tool. Other community members may (dis)agree.

By the way, did you download Ps from Creative Cloud?

Larry

E

enricaraviolaAuthor

Known Participant

Hi, as usual i downloaded Ps from CC. I run Ventura 13.7.8. Until ten days ago, he remove tool worked perfectly with previous Ps version 27.5, but now works just one of the two option of the tool “J”, the Spot Healing Brush Tool. It seems very strange to me, since CC says that both the remove components are installed and my device is compatible with the app. So I think the is a bug in this Ps version, that is not a major update. And by the way i think that you misunderstood the translation done by apple translate.

Tks for you reply, e.

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