Remove tool stuck/not working

Yooo, no way, now it does work.. Thanks bro, you brought me luck!

So after all it was an issue on their side.. But I was checking the adobe status site and it seemed all fine there..

It works for me on web too, but I don't think that it's the same thing. It gives quite awful results. Currently trying to setup a virtual machine and will try it on there, if that doesn't work, I'll try it using another account.

Will follow up soon

I also tried it through the web version, and it works there. So if a staff member tested it on the website, it probably worked for them. But I’m using the desktop version.

The generation works, but it’s veeeery slow. I also tried it on another device — it removes a small area, but it takes about 5 minutes. It definitely shouldn’t be like that. This is clearly a problem on their side. I’m from Ukraine, and I don’t think it’s such a global issue if two different users are experiencing the same thing.

Just finished a remote session with support agent, they've tried what I did already. Nothing worked. The only thing is that I didn't try it on another device, or maybe a with a different account, because it may be related to that, but agent says that it's probably something device wise.
Generative AI works, but slower than usual. It's weird that gen ai works, which is cloud based obviously, but cloud based remove tool doesn't?

I’m having the same error. I tried on different devices and even on different internet networks. Sometimes it goes through, but other times it says: “could not complete your request.” I don’t know what to do about it.