Remove Tool "This Feature is not available at this time" error [Aug 3]

Forum|Forum|6 months ago
August 3, 2025
3 replies
3269 views

Getting an Orange Box Error when using the remove tool intermittently. It will create a new layer to allow the removal of blemishes and distractions etc, however, it will also throw up the error "This Feature Is Not Available In Your Region At This Time" error message and prevent's removal , which is not correct! I am in the United Kingdom and have full use of this feature!

P

paulk55926754

Participant

Im in UK and getting same message inspite of it being available in the past

Dark Passenger

Participant

Same here! For such a useful tool it shameful Adobe would not fix this quickly!

kglad

Community Expert

assuming ps because of past posts.

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

Sameer K

Community Manager

Hey, @AGDunbar. Welcome to the Photoshop Community. I'll need more information to help you figure this out.

Does it behave as mentioned after a specific set of steps? What troubleshooting steps have you tried already?

Please share more details, such as the specific app, its version, operating system info, and screenshots.

At this point, the information we gave is too limited for us to help you.

Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

K

Kari_Wigginton7359

Participant

Was this ever resolved? I'm getting the same thing and it just started between last Thursday and today. It's intermittent. Sometimes it works and other times, get the warning the first post is referring to. I'm noticing that there was an update to Photoshop 11 days ago to 26.9 and it mentions the remove feature being updated. I did use this feature last Thursday evening without any issues and today it's intermittent. Is this related to the update?

kglad

Community Expert

what app?

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