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jenniferd76641092
jenniferd76641092
Participant
April 7, 2020
Question

Render Lighting Effects Enabled, but not working - Photoshop 2020 on macOS

  • April 7, 2020
  • 1 reply
  • 155 views

I am working on a Mac, software up to date. I'm working with photoshop 2020 in creative cloud.

The render lighting effects is enabled, I can click on it and it opens it; however, no actual lights are showing up. If I slide the bars to make adjustments they do not do anything. I've used the this setting before so I'm not sure why all the sudden it won't work??

 

Please help!

 

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1 reply

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
April 7, 2020

Hi there,

That does not sound like a typical experience with Photoshop, could you share Photoshop Help > System Info text here? You can simply copy and paste the content here.

Also, could you go to Photoshop's Preferences > Performance > Advanced Settings and make sure Open CL/GL is checked? 

 

You may try some GPU (Graphics processing unit) troubleshooting steps mentioned here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Let us know if it helps.
Regards,
Sahil

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