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arthur.filippi
arthur.filippi
Participant
March 12, 2026
Question

REPORT - PHOTOSHOP PERFORMANCE ISSUE

  • March 12, 2026
  • 1 reply
  • 55 views

eu Photoshop está extremamente lento mesmo em documentos simples. Configuração do meu PC: - Notebook VAIO FE15 - Processador Intel i7-13700H - 32GB de RAM - Placa de vídeo NVIDIA RTX 3050 4GB - Windows 11 64-bit - Monitor 4K O problema: O Photoshop trava e fica lento até para zoom, mover e selecionar objetos. Mesmo com o documento vazio, o programa trava. O Gerenciador de Tarefas mostra que a CPU está em 5%, a RAM em 60% e a RTX 3050 em 0% — ou seja, o Photoshop não está usando os recursos do PC. O que já tentei sem sucesso: - Atualizei o driver da NVIDIA para a versão mais recente (Studio Driver) - Forcei o uso da RTX 3050 no Painel de Controle da NVIDIA - Reinstalei o Photoshop - Testei nas versões 2026 e 2025 — mesmo problema nas duas - Ajustei todas as configurações de desempenho dentro do Photoshop - Troquei a pasta térmica do notebook O problema persiste em todas as versões testadas e em qualquer tipo de documento.

    1 reply

    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    March 13, 2026

    In a first step try to disable the option to "Use Graphics Processor" from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

    If it helps, you can check out the steps suggested here:   https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

    You wrote that you’re using a notebook. I think there’s a CPU with a internal GPU inside. The internal GPU can caused several issues. Try to deactivate this GPU in device manager in Windows and check.

    If the issue persists, you can try to reset the preferences of Photoshop using the steps described here: Reset preferences

    Please backup your settings before resetting the preferences. You can check:

    Migrate presets, actions, and settings (adobe.com)

    If this all doesn’t help provide a copy of your 'System Info'. This can get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into a text file and attach it to your next forum post.

     

    BTW: For a better readability don’t format your text in red on grey. Use black on white only.

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
    arthur.filippi
    arthur.filippiAuthor
    Participant
    March 13, 2026

    I went through all that process, then reinstalled the entire AODBE package, and even then Photoshop refuses to use my computer's resources properly.

    MassC
    MassC
    Legend
    March 13, 2026

    Hey ​@arthur.filippi, thank you for trying the troubleshooting steps shared by ​@AxelMatt.  Is Photoshop the only program you’re having lag issues with? 

    ^CMass

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