Request for Photoshop Direct Offline Installer for Mac (M4 Apple Silicon) - Student License for photoshop

Question

I am using a new Apple Mac equipped with the M4 processor (Apple Silicon). Due to highly unstable and limited internet connection constraints at my current location, downloading the software through the Creative Cloud desktop application keeps failing, disconnecting, or downloading extremely slowly, resulting in corrupted installation files.

Can You help me? I have licence via school account.

AxelMatt · Answer

Normally you have to install the applications via the Creative Cloud client. If, for relevant reasons, this is not possible you have to contact Adobe and asking them for a download link.

Contact Adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen

In the chat field (lower right of screen) typing “Agent” into the chat text field will bypass the initial chatbot. Be patient, it can take quite a while to reach a human. Explain why you need the offline installers, and ask politely for the links.

If you are not able to get to the chat window, then disable your ad-blockers, firewall, enable cookies/scripts on your browser.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.