Resettting devices on old Adobe versions

Question

I have an old Adobe Suite (Serial number) and would like to reactivate Adobe Photoshop. When starting the program, I get a message that the program is in use by the maximum of computers, although at least one of them I have disposed. I heard somewhere that Adobe can do a reset, but when I asked over the support chat I was referred here to the community.

I also have an Adobe subscription with most programs that I pay monthly, but would like to get this old one going on a laptop also.

jane-e · Answer

@thomasa52787425

Adobe does not reset activations. You need to deactivate at least one activation on a computer that has CS installed before you can activate on another computer.

Details from Jeffrey_A_Wright here:

https://community.adobe.com/t5/download-install-discussions/activation-limit-reached-for-non-subscription-adobe-desktop-applications/td-p/14804413

Jane

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded