Answered

Retaining the new document file

Forum|Forum|9 months ago
October 27, 2025
4 replies
202 views

When I reset my PC all new document files get erased. Is there anyway to save the new document files in a external folder?

Windows

Correct answer Stephen Marsh

@MahaB82A

Perhaps the following will help. There are two separate JSON files for most recent and saved new doc presets.

https://community.adobe.com/t5/photoshop-ecosystem-discussions/how-to-migrate-new-document-presets-t...

https://community.adobe.com/t5/photoshop-ecosystem-discussions/send-my-quot-saved-blank-document-pre...

https://community.adobe.com/t5/photoshop-ecosystem-discussions/how-to-delete-recent-presets-for-a-ne...

https://community.adobe.com/t5/photoshop-ecosystem-discussions/social-media-new-doc-sizes-in-photoshop/m-p/15510143#M882350

MahaMNAuthor

Thanks for all.

Stephen Marsh

Correct answer

Community Expert

@MahaB82A

Perhaps the following will help. There are two separate JSON files for most recent and saved new doc presets.

https://community.adobe.com/t5/photoshop-ecosystem-discussions/how-to-migrate-new-document-presets-t...

https://community.adobe.com/t5/photoshop-ecosystem-discussions/send-my-quot-saved-blank-document-pre...

https://community.adobe.com/t5/photoshop-ecosystem-discussions/how-to-delete-recent-presets-for-a-ne...

https://community.adobe.com/t5/photoshop-ecosystem-discussions/social-media-new-doc-sizes-in-photoshop/m-p/15510143#M882350

Srishti_Bali

Legend

Hi @MahaB82A

Thanks for reaching out! If I understand correctly, you performed a system reset — meaning you removed everything and reinstalled Windows and then the application. If that’s the case, it would also remove all existing folders, files, and settings. Could you please confirm how and why you did the reset?

Also, once the preferences and related files are deleted, unfortunately, they can’t be retrieved. For the future, before resetting your machine or any application, please make sure to back up your preferences. You can find detailed steps here: Back up Photoshop preferences

Regards,

Srishti

MahaMNAuthor

"Could you please confirm how and why you did the reset?"

My computer freezes frequently. That was the reason I reset it. Following video shows how to do it.

How to Format and Reinstall Windows 11 | Factory Reset Windows 11

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