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DMNKHRMN
Participating Frequently
November 5, 2019
Answered

Rotate canvas / scrubby zoom issue in Photoshop 2020

  • November 5, 2019
  • 14 replies
  • 9889 views

Hi! I have problem using scrubby zoom on rotated canvas in Photoshop. At certaing rotate angles, scrubby zoom zooms into bottom right corner of the image instead to the mouse cursor position. It is either PS 2020 bug or I may have change some settings in PS using keyboard shortcuts, but I am unable to find which. I am using PS 2020 on Macbook Pro with Radeon 560 GPU with Catalina OS installed. Tried "reset PS preferences" - to no effect. Does anyone have encountered similar issue? Thanks!

    This topic has been closed for replies.
    Correct answer davescm

    The fix is in v21.0.2

    https://helpx.adobe.com/photoshop/kb/fixed-issues.html

    Dave

    14 replies

    Show previous replies
    C
    Chochang
    Participant
    November 14, 2019

    I have exactly same issue after updated it to 2020 photoshop.

    Can't figure out how to make it work normally...

    I also use Macbook Pro with Catalina OS

    DId you figure out?

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    November 13, 2019

    You may want to add to the bug report here, which has been reproduced and acknowledged by Adobe : https://feedback.photoshop.com/photoshop_family/topics/zoom-tool-bug

     

    Dave

      D
      dmfriend_art
      Participant
      November 12, 2019

      Ya, this one needs to be addressed quickly... very frustrating. For now, I've opened up my Navigator panel in the lower corner and click on the part I was working on. Has anyone else found a better workaround?

       

      -dmf
        A
        adamc71674865
        Participating Frequently
        November 13, 2019

        Same here, I think...  

         

        Problem replicated, or initiated, as follows:

        1. rotate canvas

        2. scrubby zoom moves canvas, not zoom.

        3. reset rotate canvas back to 0 degrees

        4. scrubby zoom works as intended

         

        I'm looking forward to a solution.  🙂

          Akash Sharma
          Akash Sharma
          Legend
          November 6, 2019

          Hi there,

           

          Sorry about the trouble caused as the Zoom tool is not working as expected on a rotated canvas.

           

          We have identified this as a known issue and our Engineering team is looking at it.

           

          Thanks,

          Akash

            G
            GarryBatt
            Participant
            November 7, 2019

            Hi,

            Any news on getting this sorted? This is slowing up production immensely.  Is there a work around?

            Cheers,

            Garry

            G
            GarryBatt
            Participant
            November 7, 2019

            Hi Akash,

            Incidently I use a Wacom Cintiq screen - could be clash here?

            Cheers,

            Garry

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