Question

Running Action - Could Not Process The Following Files

Forum|Forum|3 months ago
January 25, 2026
1 reply
40 views

I run actions on a regular basis, for example to generate proofs to send to clients - say 400 images. The action works fine and processes all the images. However on completion I get an error message every time stating, "Sorry I could not process the following files". Any idea why this is being shown when it's worked perfectly? Since updaitng my Mac OS I cannot scroll down to click "ok" to close the dialog box, so have to quit Photoshop altogether and re-open it whenever I batch processed images.

Thanks in advance 🙏

c.pfaffenbichler

Community Expert

Which files are listed in the alert?

Could you plese post a screenshot of the fully expanded Action in the Actions Panel?

And one of one the erroneously alerted files with the Channels and Layers Panels visible?

L

luke_1582Author

Thanks, will upload later. All I'm doing on the Action is making the image smaller (lowering to 120 DPI resolution and exporting as a JPG) then closing the image without saving. The error message lists every single image that Action is used for - so in my most recent case it was 400 images.

E

ExUSA

Legend

Run it manually on one image and see what the problem is. If you use Batch, you can write errors to a log file.

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