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Participant
December 14, 2007
Question

Samsung - Natural Color Pro 1.0 ICM" appears defective.

  • December 14, 2007
  • 31 replies
  • 103517 views
when i start Photoshop CS3 this error msg appear

my monitor is SyncMaster 2232BW

I have read many post about this problme but i didn't understand how to solve this problem

hope someone explan to me "in easy word"
    This topic has been closed for replies.

    31 replies

    Participant
    January 21, 2008
    Thanks Michael. But there is not a setting on my computer for 1440x900. I'm wondering if I need to upgrade my video card.
    About getting a hardware profiler, I have never heard of or done that.. Something new.. I will try it..
    Thanks Michael.
    Michael D Sullivan
    Inspiring
    January 21, 2008
    Joe, the Samsung profile is defective. You should get a hardware profiler such as the Huey or Spider and create your own profile.

    As to the proper video setting, you should use the monitor's natural resolution, which is 1440x900, according to the manual on Samsung's site. This represents the actual pixel count on the screen. Setting to anything else results in interpolation or compression, where a pixel on-screen represents something other than one pixel sent to the driver. The refresh rate should be either 60 or 75 Hertz.
    Participant
    January 21, 2008
    I have a Radion 9200 video adapter.
    I installed a Samsung Syncmaster 932BW LCD monitor.
    When starting Adobe PhotoShop, I get this message:
    Samsung - Natural Color Pro 1.0 ICM" appears defective.

    I don't know if I have to:
    1. change my video adapter
    or
    2. update Photoshop

    I have changed my video setting to every setting and only one that
    makes the pics look proportional is the setting of 1280x760 at 60 herts.
    Any help for this solution will be greatly appreciated.

    Thanks,
    Joe
    Participant
    January 20, 2008
    I just bought a Samsung 932BW monitor on 1/16/08 and am experiencing the same error message. In addition, when I install the NaturalColor Pro software provided by Samsung, I get the Samsung Error Message: SELF-REGISTER ERROR - The following files did not self-register or unregister: 1. C:\Windows\system32\Flash.ocx. Error accessing the OLE registry. Then I get the message that NCPro has encountered a problem and needs to close. I have emailed Samsung twice with no response. Will call them tomorrow and if they can't resolve the proble, back the monitor goes to Best Buy.
    Participant
    January 18, 2008
    I just built my pc and my samual nautral color booted up the first time to set my personal setting but every since then it don't open when I tryed to open it to see about setting it differently for my graphics work, any ideas why I can not open it any more???
    December 31, 2007
    I had the same issue with a Samsung monitor. Their icms are crude and not reliable.
    December 30, 2007
    Richards Advice is not the best.

    You need to recalibrate your monitor using a hardware calibrator. really cheap calibrators are just that really cheap and don't give the best results.
    Participant
    December 30, 2007
    I had the same problem. It was actually photoshop telling me the samsung software was defective. They have not issued a fix. When I opened pictures on the Windows viewer they came out yellowish, that is how I could tell it was a general problem with the Samsung software. The tech support at samsung is lousy. They seem clueless and not very bright. We have three samsung monitors with three different computers at work and they all do the same thing. The way I solved the problem was to change the color profile to a better one that makes the pictures look more natural. On Vista this is how I did it.

    Right click on the screen. Hit Personalize>Display Settings>Advanced Settings> Color Management> Color Management (again). In the dialogue box that comes up check "Use my settings for this device" at the top. Then near the bottom click on 'ADD'. A list of various color profiles that you can use comes up. I clicked on 'Adobe RGB' to add to associate it with my Samsung monitor. Than I clicked OK. Then back in Color Management I set the Adobe RGB as the default for the monitor. Then close all the dialogue boxes. After I restarted the computer everything was fine and error messages went away and colors looked great.

    Before you close the Color Management dialogue box you may want to hit the 'All Profiles' tab. There you will find a list of all the Profiles that are installed on the system and whether they are for printers or displays or other.

    This is all new to me and I am no expert, it just seems to work.

    Rick
    Rise22
    Known Participant
    November 12, 2020

    After many years, this still crops up - but thank you for your help - this solution works!!!

    Rob_Keijzer
    Known Participant
    December 15, 2007
    You have once installed that profile, you can try that again.

    Or use a hardware device like Spider, or X-rite to calibrate and profile the monitor.

    Or, if you have Adobe Gamma in Control Panel, use that (not ideal)

    Rob
    Participant
    December 15, 2007
    what do u mean by "(re)calibrate and profile the monitor"

    what do i have to do exactly ?