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master_Diamond5608
Participant
September 5, 2025
Question

Save as screen appears black (Photoshop)

  • September 5, 2025
  • 1 reply
  • 68 views

Cannot save files in Photoshop, get only a dark gray screen.

Already tried restarting, resetting preferences, signing out and in again. 

Hereby a snapshot:

 

1 reply

A
Community Manager
AlekeCommunity Manager
Community Manager
September 5, 2025

Hi @master_Diamond5608, welcome to the community!

Could you let us know which version of Photoshop you're using? Also, does this issue only happen when using "Save As," or are you seeing the same behavior in other windows like "Export As"? Could you share your System Info? You can find it in Photoshop under Help > System Info. Just copy the info to a text file and attach it to your response, or share it with us through Google Drive, WeTransfer, or another file-sharing platform.

Thanks so much!
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
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