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Save for web "A write permissions error has occurred " after updating Ventura, Photoshop v24.5

Forum|Forum|2 years ago
June 14, 2023
27 replies
27586 views

I just updated my Mac OS to ventura, opened photoshop and tried to keep my workflow... but when I try to Save for web an error message appears "Could not complete this operation. A write permissions error has ocurred". I already reset photoshop preferences, increased memory usage on photoshop preferences, restarted my mac and looked at community threads, but I do not use or have installed Dropbox.

I also tried to Save for web on my google drive, same error.

macOS

This topic has been closed for replies.

Correct answer Raymonnnd

Hi there, I had the same issue with Photoshop 2026 on a MacBook M4 managed by my work with OneDrive.

I noticed the following:

In the “Save for Web” dialog, when I clicked “Preview” (bottom left), the image opened in my default browser. This confirmed that Photoshop was able to export the image to a temporary folder.
File → Export → Export As… did work.

This suggested the problem was not the export itself, but the final save step.

The following steps fixed the issue for me.

Close Photoshop
Start the app “Terminal.app”
Put the following in the terminal and press enter:
```
rm -rf ~/Library/Preferences/com.adobe.Photoshop.plist
rm -rf ~/Library/Preferences/Adobe\ Photoshop*
```
Removes Photoshop’s user preferences (UI layout, tool settings, scratch disk, etc.) so Photoshop starts with fresh defaults.
```
rm -rf ~/Library/Caches/Adobe*
```
Deletes temporary cache files used by Adobe apps. Corrupted caches can break features like exporting.
```
rm -rf ~/Library/Application\ Support/Adobe/Adobe\ Photoshop*
```
Removes Photoshop’s local support folders (plugin data, export pipeline state, generator files). These are rebuilt automatically.

tccutil reset SystemPolicyDocumentsFolder
tccutil reset SystemPolicyDesktopFolder
tccutil reset SystemPolicyDownloadsFolder

Resets macOS privacy permissions for these folders so apps can request access again.

```
rm -rf ~/Library/Containers/com.adobe.Photoshop
rm -rf ~/Library/Group\ Containers/Adobe*
```
Deletes Photoshop’s sandbox data used by macOS. If corrupted, it can block saving or exporting.
```
sudo xattr -dr com.apple.quarantine /Applications/Adobe\ Photoshop*.app
```
Removes the macOS quarantine flag that can restrict file access for downloaded applications.

You need sudo privileges for this. If you don’t have them, ask your IT department to execute it.
```
rm -rf ~/Library/Saved\ Application\ State/com.adobe.Photoshop.savedState
```
Clears saved UI/session state for Photoshop which may interfere with file dialogs.
```
rm -rf ~/Library/Preferences/com.apple.finder.plist
killall Finder
```
Resets Finder settings and restarts Finder. This fixes issues with the macOS save dialog used by Photoshop.
Start Photoshop, it recreates all deleted settings and caches with clean defaults.
After this, Save for Web worked again on my machine without any changes to OneDrive.

Hope this helps someone else 🙏🏻

Show previous replies

P

Pablo34037587o23j

Participant

I'm having the same issue. I've also have sharedrive installed and was working form it but I needed to rename the file and, after that, I could not export as gif anymore even creating new psds and saving them in the desktop. The only alternative I've got was to preview the file from the save to web window and then save it manually from the browser window. Damn it

R

Roseann237018280m52

Participant

I am having the same issue. My company uses one drive as their cloud service, so uninstalling that will not work.

D

diegocatto

Participant

I'm having the same issue. None of the solutions given here seems to work.

E

Emily366065597qnz

Participant

I had the same problem - couldn't get rid of OneDrive since it's a company computer. Instead of clicking "Save," I tried clicking "Preview" in the bottom left hand corner. That showed the GIF in my browser. I was able to then manually drag it to my desktop. Hope this helps!

M

Mark_K_UK

Participant

Have the same problem. Preview the animation and saving it from the preview seems to be the only way

H

Hojung35833693kdfb

Participant

Any update on this? I can't uninstall Microsoft One Drive just to Save for Web in Adobe.

R

RightClickMask

Participant

I'm having the same issue with OneDrive, company's cloud service.. any update on this? Already tried everything listed here and in other posts.

M

marcelov29722114Author

Participant

Thanks Jon

The only issue here is that I can't remove Onedrive. It's my company cloud.

Do you (Adobe) have any perspective to solve this problem in further updates?

J

jonathanc13249985

Participant

Hi Kevin

I have sorted the problem out by removing Microsoft One Drive from my Macbook.

The problem occurred right at the end of the "save" procedure, after I'd chosen the destination folder and clicked "save", the very final step.

Thank you for your response and trying to help me. By the way, iCloud backup does not interfere with Save for Web, only Dropbox and OneDrive, in my view.

Kind regards

Jon

J

jonathanc13249985

Participant

Hi Cory

Thank you for the response. I have solved the problem by removing Microsoft OneDrive from my Macbook. After I completed its removal, the Save for Web functioned perfectly. I

Just some further feedback - changed my cloud backup to iCloud and this does not interfere with Save for Web so I am sorted out.

To answer your question, I am using PS Desktop 25.1.0.

Regards

Jon

J

Jørgen5EDB

Participant

I have that exact same problem after upgrading to Sequoia 15.0. However I can't remove OneDrive as I work locally but synchronize all my work to a OneDrive account. Any other suggestions as to how I can fix this annoying bug?

Thanx in advance!