Skip to main content
M
marcelov29722114
Participant
June 14, 2023
Answered

Save for web "A write permissions error has occurred " after updating Ventura, Photoshop v24.5

  • June 14, 2023
  • 24 replies
  • 26072 views

I just updated my Mac OS to ventura, opened photoshop and tried to keep my workflow... but when I try to Save for web an error message appears "Could not complete this operation. A write permissions error has ocurred". I already reset photoshop preferences, increased memory usage on photoshop preferences, restarted my mac and looked at community threads, but I do not use or have installed Dropbox. 

I also tried to Save for web on my google drive, same error.

    Correct answer jonathanc13249985

    Hi Cory

     

    Thank you for the response. I have solved the problem by removing Microsoft OneDrive from my Macbook. After I completed its removal, the Save for Web functioned perfectly. I

     

    Just some further feedback - changed my cloud backup to iCloud and this does not interfere with Save for Web so I am sorted out.

     

    To answer your question, I am using PS Desktop 25.1.0.

     

    Regards

     

    Jon

    24 replies

    Show previous replies
    E
    Emily366065597qnz
    Participant
    April 10, 2024

    I had the same problem - couldn't get rid of OneDrive since it's a company computer. Instead of clicking "Save," I tried clicking "Preview" in the bottom left hand corner. That showed the GIF in my browser. I was able to then manually drag it to my desktop. Hope this helps! 

      M
      Mark_K_UK
      Participant
      May 15, 2024

      Have the same problem. Preview the animation and saving it from the preview seems to be the only way

        H
        Hojung35833693kdfb
        Participant
        March 4, 2024

        Any update on this? I can't uninstall Microsoft One Drive just to Save for Web in Adobe.

          R
          RightClickMask
          Participant
          January 15, 2024

          I'm having the same issue with OneDrive, company's cloud service.. any update on this? Already tried everything listed here and in other posts.

            M
            marcelov29722114Author
            Participant
            October 30, 2023

            Thanks Jon

            The only issue here is that I can't remove Onedrive. It's my company cloud. 

            Do you (Adobe) have any perspective to solve this problem in further updates?

              J
              jonathanc13249985
              Participant
              October 30, 2023

              Hi Kevin

               

              I have sorted the problem out by removing Microsoft One Drive from my Macbook.

               

              The problem occurred right at the end of the "save" procedure, after I'd chosen the destination folder and clicked "save", the very final step.

               

              Thank you for your response and trying to help me. By the way, iCloud backup does not interfere with Save for Web, only Dropbox and OneDrive, in my view.

               

              Kind regards

               

              Jon

              J
              jonathanc13249985Correct answer
              Participant
              October 30, 2023

              Hi Cory

               

              Thank you for the response. I have solved the problem by removing Microsoft OneDrive from my Macbook. After I completed its removal, the Save for Web functioned perfectly. I

               

              Just some further feedback - changed my cloud backup to iCloud and this does not interfere with Save for Web so I am sorted out.

               

              To answer your question, I am using PS Desktop 25.1.0.

               

              Regards

               

              Jon

                J
                Jørgen5EDB
                Participant
                September 23, 2024

                I have that exact same problem after upgrading to Sequoia 15.0. However I can't remove OneDrive as I work locally but synchronize all my work to a OneDrive account. Any other suggestions as to how I can fix this annoying bug?

                Thanx in advance!

                  Kevin Stohlmeyer
                  Community Expert
                  Kevin StohlmeyerCommunity Expert
                  Community Expert
                  October 18, 2023

                  @jonathanc13249985 does the error come up after you hit save or immediately when you go to Save for Web?

                  If its after you hit the Save button, where are you saving to?

                    CShubert
                    Community Manager
                    CShubertCommunity Manager
                    Community Manager
                    October 18, 2023

                    @jonathanc13249985 are you having this issue with Ps on the web? The OP was about web back in June and we want to make sure you are having the same issue?

                     

                      J
                      jonathanc13249985
                      Participant
                      October 18, 2023

                      Hi Cory

                       

                      I have had the same problem for a few months. I have given all the access and permissions that have been suggested, I hav uninstalled Dropbox, I've reset the preferences as you have suggested below. None of these actions have remedied the problem. I would also appreciate some help.

                       

                      iOS Sonoma 14.0

                      PS 25.0.0

                       

                      Regards

                       

                      Jon

                        Kevin Stohlmeyer
                        Community Expert
                        Kevin StohlmeyerCommunity Expert
                        Community Expert
                        August 10, 2023

                        @marcelov29722114 do you have Dropbox installed and syncing?

                          Show more replies
                          Terms & ConditionsAccessibility statement
                          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices