Save to cloud option in Photoshop greyed out and not active

​@johnc68 

Adding to Dave’s correct answer, see this help page for additional details:

https://helpx.adobe.com/photoshop/desktop/generative-ai/open-firefly-boards.html

Jane

What format are you trying to Save As?
When I test here  ‘Save to Adobe Cloud’ is only available for PSD and PSB and is grayed out for other formats. This is in accordance with the documentation here:  https://helpx.adobe.com/uk/photoshop/desktop/save-and-export/export-files-to-different-formats/export-to-cloud.html

GIF ,PNG and JPEG can be exported to Adobe Cloud Storage via Export As

(Photoshop 27.7 Windows 11)

Dave

Hey, @johnc68. Welcome to the Photoshop Community. I'll help you figure this out. 

Do you launch Photoshop via the Creative Cloud desktop app? 

Please check whether the issue occurs when launching Photoshop via the Creative Cloud desktop app. I've moved your post to discussions for now. 

Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)