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Correct answer Srishti_Bali

Hi @Miriam_Van Mechelen7897

 

Sorry to hear you're facing this issue. I’d recommend trying the steps outlined here: https://adobe.ly/4e2IplL

 

Please let us know if that helps or if you need any further assistance!

 

Regards,

Srishti

2 replies

Srishti_Bali
Srishti_BaliCorrect answer
Legend
June 13, 2025

Hi @Miriam_Van Mechelen7897

 

Sorry to hear you're facing this issue. I’d recommend trying the steps outlined here: https://adobe.ly/4e2IplL

 

Please let us know if that helps or if you need any further assistance!

 

Regards,

Srishti

jane-e
Community Expert
Community Expert
June 10, 2025

@Miriam_Van Mechelen7897 

 

I've moved your post from  Creative Cloud desktop to the Photoshop forum.

 

Jane