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A
afeinphoto
Inspiring
November 3, 2024
Question

Scratch disk full in 2025 but not 2024

  • November 3, 2024
  • 5 replies
  • 1797 views

Opened up a large psb that was showing scratch disk full (with 200gb free).  File opened up no problem in 2024 version.

5 replies

K
keving75371984
Participant
March 1, 2025

Same issue now in March 2025.
Brand new install on my Mac M3, 350GB free on scratch disk, can't even drop a small JPG into my file.

A
afeinphotoAuthor
Inspiring
November 4, 2024

Ok...lets preface this with I'm well aware of how computers and PS works.   This is a bug in the PS2025 system that is not allowing the same file to open that has no problem in 2024.     I went to open the psb in 2025...get scratch disk error.  Close down that program and open in 2024 and no problem.  Same settings on both. 

    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    November 4, 2024

    OK, but it would make everything a lot easier for all of us if you showed us screenshots of the actual numbers in Preferences > Scratch Disks.

     

    That would give the engineers something to work with so they can reproduce and fix it.

    A
    afeinphotoAuthor
    Inspiring
    November 6, 2024

    Side by side preferences of 2024 and 2025.  all settings are same.  This is not a scratch disk issue.  Although I just was able to open up the file in question in 2025.  So not sure it is now repeatable.  Very odd.

    KR Seals
    Community Expert
    KR SealsCommunity Expert
    Community Expert
    November 4, 2024

    Are your Scratch Disk preferences set the same for both 2024 and 2025?

    Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    November 3, 2024

    You probably have a little less disk space now than you had then.

      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      November 3, 2024

      @afeinphoto 

       

      The scratch disk is physical hard drive space. It happens when you don't have enough free HD space for the image. Sometimes the cause is because the user accidentally chose a size in another unit of measurement thinking they were choosing pixels. What is the dimension of the image in pixels?

       

      Jane

       

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