Scratch disk full - Photoshop is frozen - How do I not lose my unsaved work?

Question

Please help! I got the scratch disk full error and after I dismissed it the screen froze and I can't click on anything. Photoshop is still open. How do I resolve the issue and not lose my unsaved work? I am on Windows.

LAMY2017 · Answer

Have you searched adobe.com for the term, “photoshop disk full”?

Troubleshoot scratch disk full errors in Photoshop

Your scratch disk drive doesn't have enough free space

Free up at least 100 GB of space on your primary scratch disk drive.

Windows: Delete the files beginning with Photoshop Temp in C:\ drive.

macOS: Clean up your Macintosh HD drive or move files to an external drive.

Restart Photoshop to see if the error is resolved. ← will cause data loss

Troubleshoot scratch disk full errors in Photoshop

Your scratch disk drive doesn't have enough free space

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