Skip to main content
Dirk van Boxtel
Dirk van Boxtel
Participating Frequently
June 17, 2015
Answered

Scrolling too slow issue [cc 2015]

  • June 17, 2015
  • 26 replies
  • 16981 views

First and foremost: kudos on the improvements.

However, in a document that's, say, 5000 pixels high scrolling to the bottom takes around 30 seconds.

.edit: in fact, if you scroll down long enough, it actually starts scrolling back up. What the ...!

So far, I've eliminated my mouse from the equation. I'll test at home too, to see if it's something related to the GFX.

System specs here:

i7-2600 @ 3.4Ghz

Radeon HD 6450

16GB DDR3 Ram

Windows 7

Let me know if specific other details are required, and I'll supply.

(Unless it's my credit card. You can't get my credit card number. Stop asking.)

Note: I had to revert to CC 2014. I can't work without having my scroll work properly.

Cheers!

- Dirk

Message was edited by: Dirk van Boxtel - added specifics.

    This topic has been closed for replies.
    Correct answer Petr S

    Solution: Disable Rulers...

    26 replies

    Show previous replies
    P
    Petr SCorrect answer
    Participant
    June 17, 2015

    Solution: Disable Rulers...

      A
      amedama96
      Participant
      June 17, 2015

      Petr S による書き込み:

      Solution: Disable Rulers...

      Thanks!

      M
      Moskorz
      Participant
      June 17, 2015

      Same issue,

      Adobe Photoshop Version: 2015.0.0 20150529.r.88 2015/05/29:23:59:59 CL 1024429  x64

      Operating System: Windows 7 64-bit

      Version: 7 SP1System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading

      Physical processor count: 2

      Logical processor count: 4

      Processor speed: 3400 MHz

      Built-in memory: 16332 MB

      Free memory: 10098 MB

      Memory available to Photoshop: 14587 MB

      Memory used by Photoshop: 80 %

      Design Space: Disabled.

      Artboards: Enabled.

        K
        kadir
        Participant
        June 17, 2015

        The panning is horrible and stutters as well. I have reverted back to CC 2014. CC2015 is not usable for me atm.

        Adobe Photoshop Version: 2015.0.0 20150529.r.88 2015/05/29:23:59:59 CL 1024429  x64

        Operating System: Windows 8.1 64-bit

        Version: 8.1 or greaterSystem architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX

        Physical processor count: 4

        Processor speed: 3400 MHz

        Built-in memory: 16332 MB

        Free memory: 10307 MB

        Memory available to Photoshop: 14552 MB

        Memory used by Photoshop: 70 %

        Design Space: Disabled.

        Artboards: Enabled.

        3D Multitone Printing: Disabled.

        Highbeam: Enabled.

        Image tile size: 128K

        Image cache levels: 4

        Font Preview: Disabled

        TextComposer: Latin

        Display: 1

        Display Bounds: top=0, left=0, bottom=1080, right=2560

        OpenGL Drawing: Enabled.

        OpenGL Allow Old GPUs: Not Detected.

        OpenGL Drawing Mode: Normal

        OpenGL Allow Normal Mode: True.

        OpenGL Allow Advanced Mode: True.

        Optional and third party plug-ins: NONE

        Plug-ins that failed to load: NONE

        Extensions: NONE

        Installed TWAIN devices: NONE

        Tried turning on almost everything and anything. Generator and font previews off doesn't change a single thing. GPU settings don't change anything. GPU off makes totally random stuff.

          I
          isheep345
          Inspiring
          June 18, 2015

          How do you revert back to CC 2014? Is it possible after you have uninstalled it?

          Dirk van Boxtel
          Dirk van BoxtelAuthor
          Participating Frequently
          June 18, 2015

          In your creative cloud app:

          - Click Apps

          - Scroll down to "find additional apps"

          - Click the "all apps" triangle

          - Select "view previous versions"

          - Scroll to Photoshop

          - Click the dropdown and select the version you need

          You can also use this to re-install whatever you've currently got installed, over your current installation.

            P
            Petr S
            Participant
            June 17, 2015

            same problem, scroll is absolutly unusable...

            Lenovo T540p

            i7-4710MQ

            GeForce GT730M

            16GB

            Win 7 Pro 64bit

              M
              Marcinaedf42
              Participant
              June 17, 2015

              I've the same issue, my document scrollbar speed has linear speed. The same problem is with my zooming speed.

                A
                amedama96
                Participant
                June 17, 2015

                i had same issue.

                Photoshop CC 2015 only, CC 2014 is no problem.

                disable the GPU acceleration, no affect.

                System:

                AMD A10-6800K

                RADEON HD 8670D

                DDR3 16GB Mem

                Windows 8.1 Pro 64bit

                  Terms & ConditionsAccessibility statement
                  Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices