Skip to main content
Dirk van Boxtel
Participating Frequently
June 17, 2015
Answered

Scrolling too slow issue [cc 2015]

  • June 17, 2015
  • 26 replies
  • 16981 views

First and foremost: kudos on the improvements.

However, in a document that's, say, 5000 pixels high scrolling to the bottom takes around 30 seconds.

.edit: in fact, if you scroll down long enough, it actually starts scrolling back up. What the ...!

So far, I've eliminated my mouse from the equation. I'll test at home too, to see if it's something related to the GFX.

System specs here:

i7-2600 @ 3.4Ghz

Radeon HD 6450

16GB DDR3 Ram

Windows 7

Let me know if specific other details are required, and I'll supply.

(Unless it's my credit card. You can't get my credit card number. Stop asking.)

Note: I had to revert to CC 2014. I can't work without having my scroll work properly.

Cheers!

- Dirk

Message was edited by: Dirk van Boxtel - added specifics.

This topic has been closed for replies.
Correct answer Petr S

Solution: Disable Rulers...

26 replies

Participant
July 9, 2015

Same problem here...

Inspiring
July 2, 2015

Rolled back to CC 2014 and overall it runs faster on my machine VS. CC 2015.

Had to do this with Lightroom as well. Why are you releasing broken products, Adobe?

EDIT: lmao the pending approval message sent to my email was in Japanese. Pretty much confirms any doubt Adobe has no idea what they are doing anymore.

Dirk van Boxtel
Participating Frequently
July 2, 2015

Something in their system made the language get set to Chinese. I had the same issue.

I believe I fixed the "language" setting here: https://forums.adobe.com/user-preferences!input.jspa

I swear I'd never touched that before. I just started receiving Chinese email one day. Very strange. Might've been some kind of "update" they did :]

Aidan656
Participant
June 30, 2015

Check your machine settings mine defaulted Photoshop back to using the Intel on board graphics instead of the dedicated card. This improved it for me and the rulers are still on.

Chuck Uebele
Community Expert
Community Expert
June 24, 2015

Yes, they do test it, but amazingly things slip through. Adobe is aware of this issue, and it will be fixed soon.

janne_annala
Participant
June 22, 2015

Same thing here. If I scroll with the mouse wheel very fast I can see the document still scrolling long after I've stopped scrolling the wheel.

visionvortex
Participant
June 22, 2015

I've got the same Problem. I noticed, that when you turn on "flick panning", everything works totally smoothly. Turn it off, stutters like hell. Anyone experienced the same effect?

Giosa Studio Web
Participating Frequently
June 19, 2015

I have the same problem, and deactivate rulers is a good solution, but we can't work without rulers, we need a real solution from Adobe

Participant
June 18, 2015

Same issue, this slow scrolling issue makes unworkable with Photoshop CC 2015

Participant
June 18, 2015

I'm having the same problem and, yes, it works better with ruler turned off. Who tests this stuff for Adobe? Oh, right, us-- the customer.

daniellieske
Known Participant
June 18, 2015

I have also reverted back to CC 2014 because panning with the hand tool is much too slow and stuttering in the new version.