Se me cierra photoshop al agregar un texto

Forum|Forum|2 years ago
August 29, 2023
1 reply
885 views

Buen día, estoy usando el photoshop beta que incluye la IA, pero tengo problemas al querer agregar un texto, pues se me cierra el programa insesperadamente y no me deja ningun mensaje de error, simplemente se cierra. Al iniciar photoshop me aparece el siguiente cuadro...

Windows

Correct answer Kevin Stohlmeyer

Hi @Carlos319523849wgb your graphics card (GT 730 from 2013) is not compatible with newer versions of Photoshop.

It does not support DirectX12 and the speed is very slow (719 recommended is 2,000).

You'll need to upgrade your graphics card to continue using current and beta Photoshop builds without issues.

Kevin Stohlmeyer

Correct answer

Community Expert

Hi @Carlos319523849wgb your graphics card (GT 730 from 2013) is not compatible with newer versions of Photoshop.

It does not support DirectX12 and the speed is very slow (719 recommended is 2,000).

You'll need to upgrade your graphics card to continue using current and beta Photoshop builds without issues.

M

Marcelo_1978

Participant

Hola como estas, pasa lo mismo, pero 16 gb de ram y tengo una Rog strix 3080 como grfafic, cuando pongo para escribir un texto me escribe todo en mayusculas nada en minusculas y la ves el programa se cierrra en menos de medio minuto

nikunj.m

Legend

Hi, you've posted on an old conversation. Please start a new post on the Community and share more information, like the application version you're using and the version of Windows you're working on. (A screenshot or video recording will also be helpful.)

Meanwhile, you can check out the steps suggested here: https://adobe.ly/3GPpmPg

Thanks,
Nikunj

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