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leikenfinch
Participant
October 7, 2022
Question

Select Subject tool - unable to load selection model

  • October 7, 2022
  • 1 reply
  • 1956 views

I keep trying to use my select subject tool in Photoshop. The error pops up " unable to load AI selection model" or "graphics processor has enoutered an uncoverable error. GPU acceleration has been disabled for the remainder of the session"

 

This is a new computer, and Ive never had this problem on other Windows computers

    1 reply

    Ranjisha Sengupta
    Ranjisha Sengupta
    Legend
    October 7, 2022

    Hi there, 

     

    Thanks for reaching out.

    Could you please share the system info of Photoshop from Help > System info > Copy & paste into a text document > upload to Creative Cloud files (https://assets.adobe.com/files) and share with us?? Are your drivers up to date?

    Go to Photoshop preferences> Performance, disable the graphics processor's use, and restart Photoshop.

     

    Let us know how it goes.

    Thanks,

    Ranjisha

    K
    Khai270607101vij
    Participant
    November 10, 2022

    it doesn't work

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