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TylerMoore
Participant
January 30, 2026
Question

Select Subject within Mask Interface is not accurate with the masked image.

  • January 30, 2026
  • 1 reply
  • 15 views

As mentioned in the original description, select subject does not work correctly from the masking interface, however if I use it outside of it and then create a mask it works. This has been an issue for me that has spanned multiple version, so I am unsure if its an issue on my end or not. I have reset my preferences with no success, and I believe I have previously reinstalled also with no success.


I am using Photoshop 27.3 on Windows 11 with an Nvidia RTX 3080ti.

    1 reply

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    January 30, 2026

    Hey, ​@TylerMoore. Welcome to the Photoshop Community. Please share the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here. Does this happen with any image? 

    Try changing the Select Subject mode from Edit > Preferences > Image Processing > Select Subject to Cloud & Selection process to Stable. 

    If this does not help, go to the location of the preference folder below and rename it to backup.

    • Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
    • You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe
    • Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2026 > Rename > Adobe Photoshop 2026. old), You can restore these preferences later if needed.(https://adobe.ly/4860qM9)
    • Restart the computer.

    These changes will give Photoshop a fresh start as a new install. Let me know how it goes.

    Thanks!

    Sameer K

    (Type '@' and type my name to mention me when you reply)

    T
    TylerMooreAuthor
    Participant
    February 1, 2026

    ​@Sameer K This happens with all images. I tried to the changes to preferences that you mentioned, and had no success. I also renamed the backup folder and rebooted, and still had no success and the issue is still present. 

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