Shift + Ctrl + C doesn't copy merged, opens chat box instead

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Help! My hotkeys seem to have siuddenly broken.

The basic function of making a lasso selection and using Shft+Ctrl+C to make a merged copy of the layers in the selection is no longer working. Instead it opens some weird chat / dialogue box that I've never seen or used before.

I can still use this function if I go to the Edit menu and select Copy Merged but the hotkey doesn't work.

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shoomlahCorrect answer

Participant

WELP just in case other folks run into this same issue: turns out it was a chat box being activated within Parsec, the remote desktop application I was using to access my home computer! For whatever reason it inexplicably has a built-in chat system with zero information or branding that can be pulled up with Shift+Ctrl+C, which I immediately disabled in the settings the moment I figured it out. Felt like I was going INSANE for a second there. 😑

shoomlah

Participant

Did you ever find the solution to this issue? This suddenly started happening to me and I can't for the life of me figure out what's causing it.

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shoomlahCorrect answer

Participant

WELP just in case other folks run into this same issue: turns out it was a chat box being activated within Parsec, the remote desktop application I was using to access my home computer! For whatever reason it inexplicably has a built-in chat system with zero information or branding that can be pulled up with Shift+Ctrl+C, which I immediately disabled in the settings the moment I figured it out. Felt like I was going INSANE for a second there. 😑

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K

Kate27886979hdz4Author

Participating Frequently

Thanks! I use Parsec for work, this must be the cause of the problem for me as well.

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jane-e

Community Expert

@Kate27886979hdz4

The keyboard shortcut to stamp layers is not Ctrl+Shift+C, which is also a Microsoft shortcut for a screenshot.

From Adobe Help for Stamp Visible:

You can disable the layers that you do not wish to stamp by turning off their visibility in the Layers panel and then pressing Shift+Opt+Cmd+E (macOS) / Shift+Alt+Ctrl+E (Windows). Also, you can hold Opt (macOS)/ Alt (Windows) as you select Merge Visible from the Layers panel’s menu to merge them into a new layer.

https://helpx.adobe.com/photoshop/using/layers.html#stamp-layers

Jane

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