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Mik.zotov
Participant
November 19, 2020
Answered

Sky Replacement - could not complete your request because the file was not found

  • November 19, 2020
  • 4 replies
  • 16432 views

Hello,

 

I started facing issues with new sky replacement tool in photoshop.

 

As soon as I choose any default sky in the menu I get notification "could not complete your request because the file was not found"

      This topic has been closed for replies.
      Correct answer Paul Giglia

      I solved the same problem I had. It was to delete all the default folders:

      "Click on the cog icon at the top right corner of the sky preset window, select "Append Defalt Skies...". All the default sky preset folders should be appended to the end of your presets list now. You can then delete all your old presets folders. Click on any of default sky preset that is just appended, and see if it works. Then you can add your own sky preset one at a time by clicking the "+" button."
      This was a solution I found in the forums. But I deleted all the default skies first, then restarted PS and his the append menu item. The default skies came back. I had to re-load the skies I had added before, but now everything works as advertised.

      4 replies

      C
      Charlie5CE9
      Participant
      October 20, 2021

      I am having the same issue as above that was "solved" by deleting both the appended folders and regular folders. I deleted the regular folders then reset preferences and restarted. Then I did the same thing and restarted and appended then deleted.  I can't shake this issue. I'm on Big Sur 11.5.2 with PS 22.5.1.

       

       

      R
      Rupert5C3218340006
      Participant
      October 20, 2021

      Hey Guys,

       

      I hope you are well.

       

      For some reason when I go to 'sky replacement' in photo-shop, it always says when I upload the image;

      'Could not complete your request because the file was not found.' (photo enclosed).

       

      I have reset my PS a few times etc.. however this still dosent seem to work.. any ideas please?

       

      Thanks 

      J
      J453
      Legend
      October 20, 2021

      Do you have the latest update installed? (22.5.1)

      lambiloon
      Community Expert
      lambiloonCommunity Expert
      Community Expert
      November 20, 2020

      Hi try following video for your help....regards

       

      https://youtu.be/ognLpUNLDwM

      Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
      M
      Mik.zotovAuthor
      Participant
      November 21, 2020

      That does not help with the issue, this video just helps to understand the concepts of this tool.

       

      The problem is that I cant even use this tool. It seems like photoshop can't find the path to folder with deafult skies.

      P
      Paul GigliaCorrect answer
      Inspiring
      November 23, 2020

      I solved the same problem I had. It was to delete all the default folders:

      "Click on the cog icon at the top right corner of the sky preset window, select "Append Defalt Skies...". All the default sky preset folders should be appended to the end of your presets list now. You can then delete all your old presets folders. Click on any of default sky preset that is just appended, and see if it works. Then you can add your own sky preset one at a time by clicking the "+" button."
      This was a solution I found in the forums. But I deleted all the default skies first, then restarted PS and his the append menu item. The default skies came back. I had to re-load the skies I had added before, but now everything works as advertised.

        LinSims
        Community Expert
        LinSimsCommunity Expert
        Community Expert
        November 19, 2020

        Let me move this to the Photoshop forum for you, which is the appropriate forum for your question.

        The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

          P
          Paul Giglia
          Inspiring
          November 19, 2020

          I have the same problem. I also can't seem to find the specific Photoshop forum. How do I access it? I go to support, communities, and there's a list of your programs. I click the PS icon. But that's not the forum?

            John Waller
            Community Expert
            John WallerCommunity Expert
            Community Expert
            November 19, 2020

            >>>I go to support, communities, and there's a list of your programs. I click the PS icon. But that's not the forum?

             

            Yes, that link points to https://community.adobe.com/t5/photoshop/bd-p/photoshop which is this forum.

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