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davided3583671
Participant
April 9, 2024
Question

Slow after startup

  • April 9, 2024
  • 1 reply
  • 141 views

As soon as you open Photoshop, it takes about ten minutes for it to work. Every operation you try to do, whether it is selecting, deleting, or anything else, causes the software to constantly freeze and become unresponsive. You have to wait several minutes clicking on random tools for it to resume. All this, in about ten minutes.

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1 reply

AxelMatt
Community Expert
Community Expert
April 9, 2024

Please try first a reset of the Photoshop's preferences to the default settings by using the steps below:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

Please backup your settings before resetting the preferences. You can check:

https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

 

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

Please provide a copy of your 'System Info'. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI