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Inspiring
January 16, 2024
Question

So how do I save my files from Cloud sync?

  • January 16, 2024
  • 2 replies
  • 306 views

I got the email that cloud sync would be discontinued in February and I have a lot of work that I use Cloud sync for so how can I save my work from being erased entirely?

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2 replies

Conrad_C
Community Expert
Community Expert
January 16, 2024

First make sure you are thinking about the same sync service that’s being discontinued, because there’s more than one.

 

If you’re syncing your work using the Creative Cloud Files folder on your PC, which means you’ve been saving them through the traditional Windows or macOS Save As dialog box (not the Save to Creative Cloud dialog box), then just make sure all syncing is complete before February. Then, just make sure that anything you want to save in that folder is copied, backed up, or archived somewhere else. If you do that, when Creative Cloud Files sync is discontinued, you’ll have everything, no matter what happens to the Creative Cloud Files folder.

 

If you’re syncing your work using Photoshop Cloud Documents or Creative Cloud Libraries, those are different sync services that are not being discontinued, so you don’t have to worry about those.

Kevin Stohlmeyer
Community Expert
Community Expert
January 16, 2024

@Conrad_C the local sync folder will not be removed at EOL, just no longer sync to the cloud. Good idea to back it up agreed, but its not like its going to trash/delete at EOL.

Conrad_C
Community Expert
Community Expert
January 16, 2024

Yes, even though the Creative Cloud Files folder is not going to disappear instantly, I think best practice is to just get those files to where they really need to be. If someone finds Creative Cloud Files sync to be very useful, the next good step would be to continue doing exactly that but through Google Drive, OneDrive, Dropbox, or iCloud Drive instead, so the files should be moved there.

Kevin Stohlmeyer
Community Expert
Community Expert
January 16, 2024

Make sure you have a local sync folder setup on your local machine. That will remain in place - it just wont sync after Feb. There is no bulk download option from the cloud site.