Sonoma - Wacom Intuos 24 - Photoshop - All tools turning into cursor

Forum|Forum|2 years ago
February 9, 2024
4 replies
303 views

Hello!

Since updating to Sonoma (14.3.1) I'm having trouble with my cursor in Photoshop when using my Intuos 24" tablet. With any tool I select, if the cursor is still, it shows the symbol for that brush, but as soon as I move the cursor, it turns into the black arrow cursor.

All my Wacom drivers are updated, as well as the OS. Restarting doesn't help and I've turned off "Enable Generator", turned off "Spring-loaded Tool Shortcuts" and turned off Enable Flick Panning.

Wondering if anyone has experienced this? I'm thinking of I can't fix it, I might revert back to Ventura...

macOS

Trevor.Dennis

Community Expert

When you say Wacom 24" is that Cintiq, and if yes, which model?

Could you describe what you are seeing in more detail?

Google's new Ai Overview is incredibly good at summarizing a web search now.

This is what it has to say:

There is also this video. I am mainly a Windows user so can't say how good the video is, but good luck.

A

Anna Laura367458596e2w

Participant

Hello, I'm having the same problem since updating the Wacom driver on my Wacom Studio Pro, it's very annoying. Have you found a solution yet?

nikunj.m

Legend

Hi, we're sorry about the trouble!

Could you share the version of Photoshop you're using along with the macOS version you're working on?

You can try reinstalling the drivers for the Wacom drivers after removing them completely from the machine.

You can also try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/45WTDGr

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/44Euiyu

Let us know how it goes!

Thanks,
Nikunj

natashas42848162Author

Participant

@Kevin StohlmeyerSorry I forgot to mention that! It's this driver: macOS Driver 6.4.5-3

Kevin Stohlmeyer

Community Expert

@natashas42848162 what version Wacom driver are you running? There was a recent update two weeks ago for Sonoma.

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