Standard (not Beta) getting error 288b8e.122 on general distractions

Hello!

​The error code 288b8e.122 typically points to a synchronization lag between the local application and Adobe’s Firefly servers during the initial handshake. The fact that it works perfectly on the second attempt (99% of the time) suggests a 'cold start' latency issue rather than a corrupted installation.

​Since you are using the Standard version (not Beta), please try these specific steps to stabilize the performance:

1. ​Direct Cloud Access: Ensure that Photoshop is not being throttled by a Firewall or a strict DNS. Sometimes the first request 'wakes up' the connection, which is why the second one works.
2. ​GPU Memory (VRAM) Flush: This error can occur if the GPU doesn't allocate the temporary 'preview' space fast enough. Go to Preferences > Performance > Advanced Settings and ensure 'Use Graphics Processor' is optimized for your card.
3. ​Content Credentials: Try toggling 'Content Credentials' (Window > Content Credentials) Off/On. Sometimes the metadata attachment process triggers this specific error if the cloud sync is lagging.
4. ​Clear Local Generative Cache: Navigate to: C:\Users\[User]\AppData\Roaming\Adobe\Adobe Photoshop 2024\Generator (or the equivalent Mac path) and clear the temporary logs. This often resolves 'random' failures.

​Since this issue was reported in Beta and should have been patched, I will flag this to ensure the engineering team knows it's persisting in the Production build (Standard)."