Skip to main content
P
petrus_0209
Participant
March 24, 2025
Question

Subsriptin cancellation

  • March 24, 2025
  • 1 reply
  • 159 views

I am trying to cancel a free subscription that has expired. It keeps telling me that i have to update my billing details. I dont wanna do this because they will bill me before i cancel the subscription because they have already charged me $29.99 for Adobe Stock-10 Assets. Well now i just need a way to cancel this subcription, or anyone who i can contact so they help me with this at ADOBE.

1 reply

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
March 24, 2025

@petrus_0209 

 

Here are the steps to cancel a subscription:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

"Don't see Cancel your plan?

"The option isn't available if we're processing your payment or if there is a problem with the payment. Try again in 24 hours."

 

Jane

 

P
petrus_0209Author
Participant
April 9, 2025

Isnt there a way to waiver this early cancelation fe of $129. I cannt afford this.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices