Skip to main content
Participant
September 4, 2025
Answered

Suddenly sign-in is required for Photoshop 2018 using Mac OS 10.13.6

  • September 4, 2025
  • 1 reply
  • 153 views

I've been using PS 2018 on my Mac with OS 10.13.6 for years and today it requires me to sign in.
I get through the Adobe Account sign in and reach the profile options, but the verified subcriber account will not open and I am unable to use PS.

Has anyone experienced this? Adobe support could not help.

Correct answer Chris260853104tin

Yes. Thank you for your reply. I installed an updated OS and PS 2025. Works great now, aside from a few shortcuts I was using the older version of PS. Thanks!

1 reply

Myra Ferguson
Community Expert
Community Expert
September 4, 2025

Have you tried signing out of (if you are signed in) from the Adobe Creative Cloud Desktop Application and then signing back in?

Chris260853104tinAuthorCorrect answer
Participant
September 12, 2025

Yes. Thank you for your reply. I installed an updated OS and PS 2025. Works great now, aside from a few shortcuts I was using the older version of PS. Thanks!