Skip to main content
Participant
June 20, 2024
Question

Surface Pro 11 Snapdragon X Elite - Photoshop alt-click delay when used with Surface Slim Pen 2

  • June 20, 2024
  • 4 replies
  • 1686 views

When i try to colour pick using the alt key and pressing with my slim pen 2, it doesnt register all the time and often has a big delay. When this happens, a lot of the time it just leaves a dot behind and registers a brush click instead of an alt-click i guess.

 

Also, when i go to alter a selection using the transform tool, the slim pen cant interact with the transformation to scale the drawing, or to rotate the selection, etc. It only works if you press the pen on the screen an hold for a second, and then move it. Otherwise, it moves the view of the canvas as if you're pressing the space bar on the keyboard.

This topic is closed to new replies. Start a new post to keep the conversation going.

4 replies

Participant
June 22, 2024

Only with the Stylus. The surface keyboard trackpad seems to not have the issue. Other painting applications, such as Krita & Clip Studio Paint do not have this issue. 

 

@Ged_Traynor that makes sense, i had already tried all the troubleshooting steps thanks to the adobe customer service chat, including older versions of Photoshop

Ged_Traynor
Community Expert
Community Expert
June 21, 2024

@Jamie38143449engk the post from @Razi Haider37386622x7j2 is just a useless AI generated post

Legend
June 21, 2024

There is no way to know if its the ARM processor or drivers or what. Does this happen with the mouse?

Participant
June 21, 2024

The problem isn't with the pen it's with Photoshop. Snapdragon X is a brand new architecture, so that's probably the cause and Adobe needs to patch it?