Suscripción suspendida

Question

Buenas. quisiera saber como renovar mi licencia o activar mi suscripción, ya que cuando quiero usar photoshop me sale un cuadro que me indica que mi licencia esta suspendida, al inicio creí que era por usar todos los creditos, pero ya pasó un mes y sigue igual.Tengo licencia estudiantil.

Glenn 8675309 · Answer

Student, and teacher liscenses are dependant upon two things:

1. The agreement your school has. If the institution did not pay, or cancelled their agreement with Adobe- then users associated with that insitution would be suspended. FOR EXAMPLE: emelyPP@dogandpony.edu could be your login. That login (your school credentials) would simply be locked out becouase your school did not continue with their agreement for Adobe products.

The District where I teach has a sweet deal with Adobe: login with your school credentials and you get access to all Adob Products. Rougly 60 days after I retire all my access using my school credentials would be suspended.

2. You are no longer a student. My experience with this is from the student side- about 30 days after you are done being a student, you simply lose the right to use the software.

This sounds (if you are still a student) that you need to contact your school IT folks and ask them about the schools Adobe usage agreement.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded