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J
Jackie5FF7
Participant
September 19, 2020
Answered

System Requirements

  • September 19, 2020
  • 1 reply
  • 3154 views

Hello! Can someone dumb it down for me (I mean REALLY dumb it down) about system requirements, please? I subscribed to Photoshop as it is a required program for some mock up templates I want to use but when I went to download I got a message or something to update my system requirements... huh?! 

 

Does this mean my lap top is out of date for Photoshop or is it just not a 'good enough' computer and I need to buy another if I want to use photoshop? It's a Macintosh HD OS X... or at least that is what it says in System Preferences. I thought it was a Mac Book Pro. Knowing my cheap ass, I probably got the most basic options available given when I bought this lap top so many years ago (in 2015 I think?) I had zero intentions for it other than to use Microsoft Office and light surfing online.

 

Thanks for the advice... I appreciate the help. I am hopeless, haha.

    This topic has been closed for replies.
    Correct answer

    Hi

    More than likely the version of the operating system is not compatible with the most recent versions of Photoshop, you can find out which OS version you have, take a look here

    https://support.apple.com/en-ie/HT201260

    Photoshop 2020 requires macOS version 10.13 (High Sierra), macOS version 10.14 (Mojave), macOS version 10.15 (Catalina)

    You should be able to update the OS version

    https://support.apple.com/en-us/HT201541

    1 reply

    A
    Anonymous
    Correct answer
    September 19, 2020

    Hi

    More than likely the version of the operating system is not compatible with the most recent versions of Photoshop, you can find out which OS version you have, take a look here

    https://support.apple.com/en-ie/HT201260

    Photoshop 2020 requires macOS version 10.13 (High Sierra), macOS version 10.14 (Mojave), macOS version 10.15 (Catalina)

    You should be able to update the OS version

    https://support.apple.com/en-us/HT201541

    J
    Jackie5FF7Author
    Participant
    September 20, 2020

    Ged Traynor, you are a genius! Thank you so much! I followed your link and was able to determine that I was running El Capitan so I upgraded to Catalina... problem solved! 

    The upgrade seemed to mess up my Microsoft programs though... I had to upgrade to 360 or whatever it is but I don't think I fully got that sorted yet. Will figure it out tomorrow... too much technology for me today, haha. 

    Thank you again... I appreciate your help!!!

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