Question
Text tool error since ver 26.5
Since I updated to the last version of Photoshop, I'm having an issue if I use the text tool to add text to the PSD file. If I use any type of font, whatever is a windows font or an Adobe font, its the same. I tried all the troubleshooting that Adobe has to offer me in the website, but any clue of what's happening. I cant work with any type of text in my files.
If I use the text too, since I save the file, and open it, it wont work, throwing me this error:
<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="16.7.0.202408221003_c7c60a5" clientVersion="16.7.0.202408221003_c7c60a5" applicationName="Adobe Photoshop" applicationVersion="26.5.0" build="20250318.r.16" source="Windows-Client" crashType="n/a">
<time year="2025" month="4" day="9" hour="15" minute="21" second="53" timeoffset="-180" timezone="Hora estándar de Argentina" crsessionduration="14201"/>
<user guid="65b8f370-c925-41c6-b1b8-6b213fb2b63a"/>
<system platform="Windows 10 Pro" osversion="10.0" osbuild="19045" applicationlanguage="es-es" userlanguage="es-AR" oslanguage="es-MX" ram="32713" machine="Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz" model="Intel64 Family 6 Model 158 Stepping 10" cpuCount="12" cpuType="8664" cpuFreq="3192 MHz" processorArchitecture="9"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="NVIDIA" adapterRAM="4095 MB" caption="NVIDIA GeForce RTX 2070" description="NVIDIA GeForce RTX 2070" driverDate="20250225000000.000000-000" driverVersion="32.0.15.7260" videoModeDescription="1920 x 1080 x 4294967296 colores" pnpDeviceID="PCI\VEN_10DE&DEV_1F07&SUBSYS_86701043&REV_A1\4&2CE211EA&0&0008" installedDisplayDrivers="nvldumdx.dll"/>
</gpu>
<crash exception="EXCEPTION_INT_DIVIDE_BY_ZERO" exceptionCode="0xc0000094" instruction="0x00007FF660AEFADC">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00007FF660AEFADC" symbolname="IWRHarfbuzzFontAccess::~IWRHarfbuzzFontAccess"/>
<stackStatement index="1" address="0x00007FF65EDA4523" symbolname="OptycaStrike::GetXPosition"/>
<stackStatement index="2" address="0x00007FF65EDC9705" symbolname="OptycaStrike::GetXPosition"/>
<stackStatement index="3" address="0x00007FF65ED96E62" symbolname="OptycaStrike::GetXPosition"/>
<stackStatement index="4" address="0x00007FF65C54BD58" symbolname="InputOutputHBImpl::getOutputClusters"/>
<stackStatement index="5" address="0x00007FF65C543583" symbolname="InputOutputHBImpl::getOutputClusters"/>
<stackStatement index="6" address="0x00007FF6615DA3F0" symbolname="OptycaImpl::SetSpacingToFit"/>
<stackStatement index="7" address="0x00007FF6615D9EF2" symbolname="OptycaImpl::SetSpacingToFit"/>
<stackStatement index="8" address="0x00007FF6615D964A" symbolname="OptycaImpl::SetSpacingToFit"/>
<stackStatement index="9" address="0x00007FF661628DBE" symbolname="OptycaImpl::SetSpacingToFit"/>
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<stackStatement index="27" address="0x00007FF6615D9626" symbolname="OptycaImpl::SetSpacingToFit"/>
<stackStatement index="28" address="0x00007FF661628DBE" symbolname="OptycaImpl::SetSpacingToFit"/>
<stackStatement index="29" address="0x00007FF65E29B8E3" symbolname="OptycaStrike::GetXPosition"/>
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<stackStatement index="32" address="0x00007FF65C2BE0E6" symbolname="IWRChar::operator="/>
<stackStatement index="33" address="0x00007FF65CEA854A" symbolname="OptycaSegment::SetCharCount"/>
<stackStatement index="34" address="0x00007FF661628F21" symbolname="OptycaImpl::SetSpacingToFit"/>
<stackStatement index="35" address="0x00007FF6616284F9" symbolname="OptycaImpl::SetSpacingToFit"/>
<stackStatement index="36" address="0x00007FF661626803" symbolname="OptycaImpl::SetSpacingToFit"/>
<stackStatement index="37" address="0x00007FF6615F3916" symbolname="OptycaImpl::SetSpacingToFit"/>
<stackStatement index="38" address="0x00007FF65C2D172D" symbolname="IWRChar::operator="/>
<stackStatement index="39" address="0x00007FF65C2A70A1" symbolname="IWRFontAccess::WRGetHorizontalMetrics"/>
<stackStatement index="40" address="0x00007FF65C2BAFED" symbolname="IWRChar::operator="/>
<stackStatement index="41" address="0x00007FF65C4208E4" symbolname="WRStrSafe::sprintf"/>
<stackStatement index="42" address="0x00007FF65C2AA9CD" symbolname="IWRFontAccess::WRGetHorizontalMetrics"/>
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<stackStatement index="45" address="0x00007FFDDE5DCC91" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x0000000000000000"/>
<register name="RBX" value="0x000000BA25CFD0B8"/>
<register name="RCX" value="0x000001D19B8A4510"/>
<register name="RDX" value="0x0000000000000000"/>
<register name="RSI" value="0x0000000000000000"/>
<register name="RDI" value="0x0000000000000001"/>
<register name="RSP" value="0x000000BA25CFCEC0"/>
<register name="RBP" value="0x000000BA25CFCFF0"/>
<register name="RIP" value="0x00007FF660AEFADC"/>
<register name="EFL" value="0x0000000000010206"/>
<register name="LastExceptionToRip" value="0x0000000000000000"/>
<register name="LastExceptionFromRip" value="0x0000000000000000"/>
</registerSet>
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<dumpType>
Mini
</dumpType>
<hbLogSessionDllStatus>
</hbLogSessionDllStatus>
</crash>
<sessionId>
4bd11d3d-0a80-4042-bb04-b7d46ad0fa6e
</sessionId>
</crashreport>
I tried using the PSD in the windows version and also in the web version of photoshop and still not work.
I tried deleting the Font caché from PS and the Windows fonts, deleting all the fonts that I've installed previously, and reinstalling the software three times, but nothing made it work. Can you please help me with a patch or something? Thanks.
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