The Generative Fill . I don’t have access to its extended functionality

Question

Hi, I’m currently using Photoshop versions 24 and 26. The Generative Fill feature works fine overall, but I don’t have access to its extended functionality. Specifically, I’m unable to upload photo references, nor can I enhance or improve the quality of already generated images. The only functionality I seem to have is generating images based on prompts.

Could you please let me know what might be causing this? I’m located in Ukraine.

Thank you!
Olya

Sameer K · Answer

Hey, @KushykOlya. Welcome to the Photoshop Community. I reviewed the account you used to log in, and I found an active subscription.

Do you have an antivirus, firewall, or browser plugin that can control/influence how your machine connects with the internet? You can also try using Photoshop Web (https://adobe.ly/3WkhVFm) on an alternate device & internet network to rule out it is a network issue.

If you're missing any features that you've seen, please try Photoshop (beta): https://adobe.ly/3PTdWLF;

Let me know how it goes. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

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