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teja tejaa
Participant
March 21, 2026
Question

The issue persists. Photoshop still crashes when saving PSD files, and JPEG files are saved corrupted and won’t open. This has happened repeatedly, even after retrying. I have urgent work pending. Please provide a fix.

  • March 21, 2026
  • 2 replies
  • 31 views

The issue persists. Photoshop still crashes when saving PSD files, and JPEG files are saved corrupted and won’t open. This has happened repeatedly, even after retrying. I have urgent work pending. Please provide a fix.

    2 replies

    D Fosse
    Community Expert
    Community Expert
    March 21, 2026

    Also, what kind of drive are you saving to, what interface?

    Ged_Traynor
    Community Expert
    Community Expert
    March 21, 2026

    @teja tejaa you haven’t provided any details about which version of Photoshop and operating system you’re using, can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread.

    Have you tried manually resetting your Photoshop preferences

    https://helpx.adobe.com/ie/photoshop/desktop/get-started/settings-and-preferences/reset-preferences.html