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teja tejaa
Participant
Mar 21, 2026 1:38 PM UTC
Question

The issue persists. Photoshop still crashes when saving PSD files, and JPEG files are saved corrupted and won’t open. This has happened repeatedly, even after retrying. I have urgent work pending. Please provide a fix.

The issue persists. Photoshop still crashes when saving PSD files, and JPEG files are saved corrupted and won’t open. This has happened repeatedly, even after retrying. I have urgent work pending. Please provide a fix.

    2 replies

    D Fosse
    Community Expert
    Community Expert
    Mar 21, 2026 4:54 PM UTC

    Also, what kind of drive are you saving to, what interface?

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    Ged_Traynor
    Community Expert
    Community Expert
    Mar 21, 2026 1:53 PM UTC

    ​@teja tejaa you haven’t provided any details about which version of Photoshop and operating system you’re using, can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread.

    Have you tried manually resetting your Photoshop preferences

    https://helpx.adobe.com/ie/photoshop/desktop/get-started/settings-and-preferences/reset-preferences.html

     

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