Hi, I have an issue with my Adobe and can't get the help from virtual assistance.
I bought CS6 in 2012 and it was promised I will have a lifetime license. Yesterday I got a message on my computer, that my Adobe is illegal and it will stop to work in 10 days. What's going on? I don't want to subscribe monthly, I'm happy with my CS6 and want to use it for next few years or lifetime if I will wish. This is what I paid for. Please help.
@Wajgert check your terms again. You bought an educational license not a pro.
I figured this was the case before you sent the screen shot which confirms it.
If you are no longer a student/teacher then the license is invalid and customer care will not be able to convert you to a Pro license.
The reason I suspected is there have been a rash of these recently and all were users attempting to use Educational licensing well past their terms.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices