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Participant
June 9, 2024
Question

The last two times, after updating PS 25.8 and 25.9, I can't start PS

  • June 9, 2024
  • 1 reply
  • 174 views

The last two times, after updating PS, I can't start PS. Versions 25.8 and 25.9. At the same time, the PS beta version is working well.

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1 reply

thatsmauri
Community Expert
Community Expert
June 9, 2024

Try a manual reset of your Photoshop preferences - here's how to do that:

 

(Be sure to make a backup of your settings first!)

 

If that fails, try a clean install next by using the 'Creative Cloud Cleaner tool' to fully remove your current installation and possible leftovers from earlier ones:

Afterwards, head into the 'Creative Cloud desktop client' and install Photoshop like you normally would.