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defaultuiogbbd1e36x
Participant
Apr 19, 2022 7:53 PM UTC
Answered

The latest Photoshop 2022 release 23.3.0 keeps crashing

The latest Photoshop 2022 release 23.3 keeps crashing. The previous release was working beautifully. This latest release is practically unusable. After I load Photoshop and work in it for a few minutes, it just crashes or crashes/and quits.

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defaultuiogbbd1e36xCorrect answer
Participant
Apr 19, 2022 8:49 PM UTC

Thanks Jeff: your suggestion seems to be working; I went to 'Preferences>Performance' then clicked on 'Advanced Settings' then unchecked 'GPU Compositing', restarted Photoshop and now it's working fine. 

 

Thanks again, 

Joel Norris

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4 replies

J453
Legend
Apr 30, 2022 4:14 PM UTC

@defaultuiogbbd1e36x We released 23.3.1 update. You could try updating to that and then uncheck  'GPU Compositing' - I believe a change we made fixed this without disabling this setting.

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    defaultuiogbbd1e36xAuthorCorrect answer
    Participant
    Apr 19, 2022 8:49 PM UTC

    Thanks Jeff: your suggestion seems to be working; I went to 'Preferences>Performance' then clicked on 'Advanced Settings' then unchecked 'GPU Compositing', restarted Photoshop and now it's working fine. 

     

    Thanks again, 

    Joel Norris

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    J453
    Legend
    Apr 19, 2022 8:26 PM UTC

    I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.

     

    One thing to try: Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Does the problem still occur?

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    dave24920616l1ur
    Participant
    Jun 18, 2022 5:41 PM UTC

    Hi,

     

    I have been having the same issue for the last few days. I am unable to do s you recommend as a crash box comes up as soon as the programme opens. I have updated the programme and windows and i havev sent in numerouis crash reports

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