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Nordic256
Participating Frequently
April 3, 2025
Answered

The line in Photoshop is broken after applying Zoom

  • April 3, 2025
  • 3 replies
  • 505 views

Photoshop Version: CC 2018 19.1.5 Release

OS: Windows 10 22H2 19045.5608

 

Hello! When you apply zoom, the stroke becomes intermittent or absent in the moment, and then reappears after a while as if nothing had happened. But when you use zoom again, the effect repeats. This is very critical for me, as I often use zooming and it affects my productivity.

 

 

    Correct answer AxelMatt

    Try to reset the preferences of Photoshop using the steps described here:

    https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

    It's recommended to backup your settings before resetting the preferences.

    See here:  https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

     

    Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

     

    If this all doesn't help, we need more informations about your system. Maybe you can post your Photoshop system info. In Photoshop goto Help > System Info and hit the copy button. Then paste the entire informations into this thread.

     

    PS: Is there a reason to use such old PS version?

     

    3 replies

    N
    Nordic256Author
    Participating Frequently
    April 10, 2025

    The chosen solution helped but temporarily, nevertheless the problem was solved by installing PS to a higher version (СС 2019). But thank you all for your help anyway!

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    April 3, 2025

    I don’t understand what the problem is. 

    Are you talking about View > Show > Pixel Grid? 

    Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

      N
      Nordic256Author
      Participating Frequently
      April 4, 2025

      Maybe it could somehow have a positive effect on the process, but I don't think so in the long run as Intel HD Graphics is very weak. But thanks for trying to help anyway!

      AxelMatt
      Community Expert
      AxelMattCommunity ExpertCorrect answer
      Community Expert
      April 3, 2025

      Try to reset the preferences of Photoshop using the steps described here:

      https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

      It's recommended to backup your settings before resetting the preferences.

      See here:  https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

       

      Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

       

      If this all doesn't help, we need more informations about your system. Maybe you can post your Photoshop system info. In Photoshop goto Help > System Info and hit the copy button. Then paste the entire informations into this thread.

       

      PS: Is there a reason to use such old PS version?

       

      My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
        N
        Nordic256Author
        Participating Frequently
        April 4, 2025

        Yes, the reset method worked. Thanks a lot) 

        Yes all drivers are fresh, but unfortunately there is no Studio version for GeForce 930m. Hence the old version of Photoshop, also I only have 8 gigs of RAM.

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