The "Start" extension could not be loaded

Forum|Forum|8 years ago
December 18, 2017
2 replies
2788 views

Hi,

Today my computer just turned off, while I was using my Photoshop CC 2018. Now, when I open it, it always says "The "Star" extension could not be loaded becaue Photoshop was unable to find the JavaScript plugin".

Says the same for Libraries and I cannot open any Script on the menu.

Any sugestions??

Thak you all

This topic has been closed for replies.

Correct answer

Hi

Try using the Adobe Cleaner Tool

Use the Creative Cloud Cleaner Tool to solve installation problems

W

wilsonb3n3d170Author

Participant

Yeah, so I did re-installed and used the CC cleaner, nothing working. The reason why is only because I forgot to Restart my computer. After restart, it installed and is now working perfectly! Thank you, both!