Skip to main content
H
hancioglukahve
Participant
November 21, 2025
Question

The tool to remove generative AI in Photoshop gives an error.

  • November 21, 2025
  • 1 reply
  • 44 views

The tool to remove generative AI in Photoshop gives an error.

In Adobe Photoshop, the removal tool using generative artificial intelligence gives an error.

Is anyone else experiencing this issue? When will this issue go away? I checked the Adobe Creative Cloud app, but there's no update. That green bar never fills. I wait, I wait, I wait for about 2-3 minutes and then it gives an error. 
photoshop 27.1

  

1 reply

CShubert
Community Manager
CShubertCommunity Manager
Community Manager
January 20, 2026

Hi ​@hancioglukahve 

Please make sure you have the latest Ps version: Adobe Photoshop Version: 27.2.0 20251213.r.15 e3408e7  arm64 (final, Release)


It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

Thanks,

Cory - Photoshop Product Manager

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices