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Wildcat500
Wildcat500
Inspiring
April 1, 2023
Question

The update doesn't work on Enhance!

  • April 1, 2023
  • 7 replies
  • 975 views

The update doesn't work on Enhance!  How do I get it to work again?!?

This topic has been closed for replies.

7 replies

Wildcat500
Wildcat500Author
Inspiring
April 3, 2023
Besides the fact that I now have to change settings back, I received the same error message:  An unexpected error occurred when loading the Enhance feature.  Try updating your operating system or graphics driver to the latest version.
 
Wildcat500
Wildcat500Author
Inspiring
April 3, 2023

It didn't work!

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
April 3, 2023

@Wildcat500 

What happened when you tried? "It didn't work" can mean so many things.

 

Jane

    Wildcat500
    Wildcat500Author
    Inspiring
    April 1, 2023

    15.2.0.1381

    Bojan Živković11378569
    Community Expert
    Bojan Živković11378569Community Expert
    Community Expert
    April 1, 2023

    I am running the same version without any problem. Try to reset preferences:

    Hold down the Command key and select Photoshop > Preferences > Camera Raw (macOS) or hold down the Ctrl key and select Edit > Preferences > Camera Raw (Windows).

    https://helpx.adobe.com/in/camera-raw/using/camera-raw-settings.html

      c.pfaffenbichler
      Community Expert
      c.pfaffenbichlerCommunity Expert
      Community Expert
      April 1, 2023

      By now you have managed to explain what you were referring to, but as your original post was fairly unclear please read this for future reference (in particular the section titled "Supply pertinent information for more timely and effective answers”):

      https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td-p/11601738?page=1

        Wildcat500
        Wildcat500Author
        Inspiring
        April 1, 2023

        Up to date.  The Creative Cloud Desktop doesn't tell me what version it is.

        Bojan Živković11378569
        Community Expert
        Bojan Živković11378569Community Expert
        Community Expert
        April 1, 2023

        If you move mouse over Camera Raw letters it should display version number.

        In Camera Raw window click on gear icon to see dialogue with version number

        Another way is from Edit > Preferences > Camera Raw and it will display version number.

          Wildcat500
          Wildcat500Author
          Inspiring
          April 1, 2023

          I am using Windows 11 up to date.  Enhance is what you would expect, but when I try to use the Snipping Tool, the Enhance window goes away.  Here's the discussion:  I've got the Raw window open with the image I want to enhance in it.  I go to the three dots on the right side in the middle, and I click on them.  Near the bottom, I click on Enhance, and a window comes up which says, "An unexpected error occurred when loading the Enhanced feature.  Try updating your operating system or graphics card driver to the latest versions."  I HAVE UPDATED MY SYSTEMS  !  The Enhanced worked until I updated Photoshop to 24.3, and then it stopped working.

          Bojan Živković11378569
          Community Expert
          Bojan Živković11378569Community Expert
          Community Expert
          April 1, 2023

          What version of Camera Raw?

            Bojan Živković11378569
            Community Expert
            Bojan Živković11378569Community Expert
            Community Expert
            April 1, 2023

            Can you further explain your problem? WHich software you are using? What you mean by enhance, can you post some screenshot to ilustrate the problem?

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