Tiff Thumbnail Not Always Showing image file(icon)..Just TIFF ext.

Forum|Forum|8 months ago
November 28, 2025
32 replies
1799 views

This has been going on for awhile. It seems everyting AdobeCC is updated it works then next update it doesn't.

I have NOT changed ANY settings.

When viewing in Br see discrepancy in attachment.

Thanks!

Windows

Correct answer ExUSA

Just checked another computer which is showing thumbnails as image not icon and while the Thumbnail is set to "1000MB, the icon for tiff files is showing image not tiff icon...

Still the question why some tiff files show image as thumbnail yet on same :page in Br" shows" just icon.

Try Purge Cache for Selection and see if the thumbnails are rebuilt. Bridge can be finicky.

D

DanPBPhoto14053041Author

Inspiring

Just updated Adobe Ps eco to 27.1 and such. NOW..some tiff files show no image just logo. See attachments..

D

DanPBPhoto14053041Author

Inspiring

Forgot to add Windows 11 latest version, Firefox latest version and Ps, ACR, Br, all up to date.

Image DOES open correctly when "clicked" on. File image is not being displayed in SOME thumbnails in Bridge

D Fosse

Community Expert

One more thing: if this is Bridge, it has a preference setting for "do not process files bigger than...", and the default size is quite small. Can't remember what it was, but I think a TIFF can easily go over - and then you only get a thumbnail.

I always change that setting to 50 GB right away.

D

DanPBPhoto14053041Author

Inspiring

I just did everything mentioned above. NO GO! I restarted PC even..

Sorry!

gener7

Community Expert

Just a quick suggestion:

First check that "maximize PSD and PSB is set to "always" under Photoshop Preferences > File Handling (Yes, it includes Tiff thumbnails) http://digitaldog.net/files/TIFFvsPSD.pdf

This gives you a flattened viewable copy for Adobe Bridge and Lightroom.

Open the tiff in Photoshop and toggle a "non-destructive change." Ctrl i for Invert colors. Ctrl i again to toggle back to normal. Then File > Save, which should rebuild the thumbnail.

Claire H.

Community Manager

Hi @danpbphoto11370066, I'm just checking in to see if the suggestion helped or if you are still running into this issue? Let us know how things are going. Happy to keep troubleshooting with you if needed. Thanks! ^CH

D

DanPBPhoto14053041Author

Inspiring

I never received any email notice that someone responded to my problem despite the fact that the box IS checked to receive a reply.

Why only on SOME tiff files? All options should "move" to the next update correct? Obviously it is showing some tiff image files as "images versus logos". All I did was "Save As "xxxxxxxxxx.tif