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Inspiring
Nov 28, 2025 8:24 PM UTC
Answered

Tiff Thumbnail Not Always Showing image file(icon)..Just TIFF ext.

This has been going on for awhile. It seems everyting AdobeCC is updated it works then next update it doesn't. 

I have NOT changed ANY settings.

 

When viewing in Br see discrepancy in attachment.

Thanks!

ExUSACorrect answer
Legend
Dec 22, 2025 4:03 PM UTC

Just checked another computer which is showing thumbnails as image not icon and while the Thumbnail is set to "1000MB, the icon for tiff files is showing image not tiff icon...

Still the question why some tiff files show image as thumbnail yet on same :page in Br" shows" just icon.


Try Purge Cache for Selection and see if the thumbnails are rebuilt. Bridge can be finicky.

32 replies

Inspiring
Dec 19, 2025 5:39 PM UTC

Just updated Adobe Ps eco to 27.1 and such. NOW..some tiff files show no image just logo. See attachments..

 

870765i38CDEE955F286A2F.jpg870767i998962588FF89323.jpg870766i23C4D8050FB85600.jpg870767i998962588FF89323.jpg870766i23C4D8050FB85600.jpg870768i3D0DF4BE8CD83F64.jpg

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Inspiring
Dec 19, 2025 5:43 PM UTC

Forgot to add Windows 11 latest version, Firefox latest version and Ps, ACR, Br, all up to date.

Image DOES open correctly when "clicked" on. File image is not being displayed in SOME thumbnails in Bridge

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D Fosse
Community Expert
Community Expert
Dec 16, 2025 9:12 PM UTC

One more thing: if this is Bridge, it has a preference setting for "do not process files bigger than...", and the default size is quite small. Can't remember what it was, but I think a TIFF can easily go over - and then you only get a thumbnail.

 

I always change that setting to 50 GB right away.

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Inspiring
Dec 19, 2025 5:57 PM UTC

I just did everything mentioned above. NO GO! I restarted PC even..

Sorry!

 

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gener7
Community Expert
Community Expert
Nov 28, 2025 10:37 PM UTC

Just a quick suggestion:

First check that "maximize PSD and PSB is set to "always" under Photoshop Preferences > File Handling (Yes, it includes  Tiff thumbnails)  http://digitaldog.net/files/TIFFvsPSD.pdf

This gives you a flattened viewable copy for Adobe Bridge and Lightroom.

 

Open the tiff in Photoshop and toggle a "non-destructive change."  Ctrl i for Invert colors. Ctrl i again to toggle back to normal. Then File > Save, which should rebuild the thumbnail. 

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Claire H.
Community Manager
Community Manager
Dec 16, 2025 8:44 PM UTC

Hi @danpbphoto11370066, I'm just checking in to see if the suggestion helped or if you are still running into this issue? Let us know how things are going. Happy to keep troubleshooting with you if needed. Thanks! ^CH

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Inspiring
Dec 19, 2025 5:52 PM UTC

I never received any email notice that someone responded to my problem despite the fact that the box IS checked to receive a reply.

 

Why only on SOME tiff files? All options should "move" to the next update correct? Obviously it is showing some tiff image files as "images versus logos". All I did was "Save As "xxxxxxxxxx.tif

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Community Manager
Nov 28, 2025 10:26 PM UTC

Hi @danpbphoto11370066, thanks for reaching out.

Can you let us know what Adobe app you're using? Is this Photoshop or Bridge?

Thanks!

Alek

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*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
Inspiring
Dec 19, 2025 6:02 PM UTC

It is both. Ps, ACR, Bridge870770i62A123AAF9153838.jpg

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