Touchpad mouse lags

Question

I just upgraded my computer. Alienware i9 4090 36gb ram. Mouse works great but when I open photoshop and start to work the mouse/touchpad gets slow and lags. I can't get any work done. I'm about to retun the computer. Anyone have help!!!!

Peru Bob · Answer

Try resetting the tools and/or preferences.
To restore preferences quickly using a keyboard shortcut:

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.
Note: Using the keyboard shortcut, preference files for custom shortcuts, workspaces, and color settings will also be reset to default.

from here:

https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences

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